Contact Customer Support

Our support hours are MONDAY - FRIDAY, 08:00 - 17:00 (GMT +8). During this time, we can provide feedback on any support queries within 1 - 24 hours. We're closed on weekends and public holidays, in which support will be unavailable. Learn More

Using the email address you used during your purchase of our products will make your request a priority.

If you bought our Products from WoltLab Plugin-Store, you must provide your WoltLab username so that we can provide Product Technical Support.

Please describe your message in details. We'll try to do our best to resolve your queries or issues within our first response :)